QCI Error Unable to confirm Load

Hello Export,

I created bulk shipment and a statue of shipment is 2 Schedule (O4F2). I am unable to proceed further up to 6 Completely Confirmed.  At the time of load confirmation (O4G1 )

I am getting below Heard error

u201CQuantity Conversion Interface: No response fro external programs u201C

Question : 1

What are the steps involve to confirming the bulk shipment.

Please help me.

Regards,

Gaurang